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Privacy Policy

Privacy and Security Policy

All ROMI 925 online purchases take place in a safe environment using the latest security technology to protect our customers.

We are committed to protecting your privacy and security so we do not store credit card details nor do we share customer details with any 3rd parties. We will never share or sell any personal information we receive.

Romi 925 ensures all information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.

We encrypt your credit card information to ensure your transactions with us are private and protected.  We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. 

Your payment details are held in an encrypted format by our payment provider Stripe.

This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

The encryption technique we use is the highest standard available for e-commerce.

Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

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Information we hold

Romi 925 only collects information when you volunteer it when registering your details and or making a purchase we will hold your name, address, telephone number and email address. Credit and debit card details are held by our payment provider. We will also hold the delivery address(es) for your orders and the information associated with your account. We also maintain a record of your product selections.


Information we use

We use the information we hold on our records for operational purposes, for example processing your order, dealing with queries, tracking deliveries or reviewing past purchases.

Your order history enables us to tailor our product range and marketing information to your requirements.

We also use the information to keep you up to date with Romi 925 mailing new catalogues and sending emails as appropriate.


Cookies

Our site uses cookies (a cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites) to keep track of how often you visit our site, enabling our site to recognise your computer the next time you visit the Romi 925 web site so that we can deliver a unique and hassle-free shopping experience 


No Private Information is Stored

Remember, our cookies don’t store information that can identify you, so no one will be able to contact you by phone, email or in any other way. Tracking is limited to the Romi 925 site and never gets shared with anyone else.


Web Analytics Cookies

We use web analytics cookies to gather information on how visitors browse our website, including most popular web pages and how long visitors spend on the site. This information is used to help us understand what you like and don’t like, so we can constantly improve. We cannot see individual browser behaviour, so all information cannot be tracked back to you.


Session Cookies

Sessions cookies are cookies that are deleted as soon as you close your browsing session on our website, and ensure you don’t get asked the same question twice. They remember if you have entered a promotional code, changed any browser settings and if you have already entered information like your shipping or billing address.

Tracking Codes

Tracking cookies help us remember your settings for when you return to our website on another visit. For example we remember which products you have added to your basket and login ID’s. 


How to Block Cookies

You can block cookies by activating the setting on your browser that allows you to refuse them. Please note, if you block all cookies you may not be able to access all of the site, and you might not be able to shop with us.


Right to request information

You have a right to request a copy of your personal data held by Romi 925 at any time, in order to check its accuracy. If you wish to do this, please write explaining that your Interest is in your own personal data maintained by Romi 925 to customerservice@romi925.com

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